Senior Account Manager / Account Director

  • Location Westerham or London
  • Salary Negotiable
  • Posted Date 05-03-2021
  • Expires 30-04-2021
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Job Summary

We are looking to add a Senior Account Manager / Account Director to our team. The purpose of this role is to provide a pivotal link between the clients and internal teams as well as managing junior team members.

Main Tasks and Responsibilities:

  • Developing and cementing strong client relationships as well as supplier relationships to maintain effective working relationships to ensure high quality across all aspects of project delivery
  • Developing bespoke proposals/budgets to provide the clients with optimal solutions for programmes to meet their communication needs – proactively seeking RFPs through
  • in-depth client interactions
  • Financial tracking of projects and the overall account and adding strategic value to the account to expand the business
  • Demonstrating a sound knowledge and understanding of medical education and understanding of how each project sits strategically within an account
  • Ensuring awareness and understanding of relevant compliance guidelines and taking responsibility for ensuring the wider team is applying these to all projects
  • Leading client meetings/teleconferences as well as attending face to face client meetings, ad boards and symposia
  • Line management and mentorship of junior team members
  • Ensuring the development of project status documents and timelines and ensuring that regular updates are provided to internal and external teams
  • Requirement for a high level of attention of detail within all documents and communications and adherence to ‘best practice’ and internal processes at all times, both within the account as well as across the company as a whole
  • Trouble shooting challenges and issues in a timely and effective manner

Experience and Education Required:

  • At least 4 years in a similar role in the medical education/communications industry
  • Science degree or interest in the area
  • Proficient with Microsoft Office – in particular Outlook, Excel, Word and PowerPoint

Accountability Levels and Additional Requirements:

  • Accountable for successful management of the account and all projects within it.
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