Digital Operations Manager

  • Location Westerham / London
  • Salary Negotiable
  • Posted Date 02-02-2018
  • Expires 26-03-2018
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Job Summary

Working with Group Development Director and Digital Project Manager to drive digital health across group, inputting into digital projects where required and acting as strategic advisor to clients

Main Tasks and Responsibilities:

  • Internal education – Working with GDD to identify educational needs and design, drive and deliver digital education programmes across the group in conjunction with Digital Champions
  • Client liaison – Acting as the external digital face for the group, delivering strategic advice on digital programmes to clients as required
  • Providing account teams with input and support on briefing, creativity, development and delivery of digital projects, as required
  • Digital partners/suppliers – Identifying business needs and ensuring that external partner agencies can deliver against these. Building new partner relationships /enhancing existing relationships where appropriate to meet business needs
  • Internal programmes – in conjunction with GDD and internal champions, driving the development and implementation of group digital initiatives, to include: Social media (Facebook, LinkedIn, Twitter etc); Intranet (Sharepoint)
  • Business development – Developing and maintaining digital credentials. Inputting into pitches and proposals as required
  • Future scanning – Identifying and communicating trends and developments in digital, with particular reference to their application within healthcare / medical communications

Experience and Qualifications Required:

  • Experience of developing digital solutions for healthcare clients
  • Experience of working in a fast-moving multi-disciplinary environment
  • Experience of digital business development, preparation of proposals and participation in pitches
  • Experience of developing and delivering internal education programmes for digital would be highly desirable
  • Experience of acting as strategic counsel for clients on digital would be an advantage
  • Proficient with Microsoft Office software –PowerPoint, Excel, Word and Outlook
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